Protecting Your
Privacy and Servicing Your Needs
This policy explains what we do
with your information online. By using this site, you indicate your
acceptance of National Running Center’s Online Privacy Policy.
What information do you collect about me?
National Running Center collects personal identifying information
from you only if you voluntarily submit such information to us. We
also collect user-specific information on what pages are visited.
What about data security?
We use the latest technology to
protect your credit card information and does not and will not
release it to any outside organization.
Click here to verify status of
VeriSign security. Security remains our primary concern for our
on-line consumers. The VeriSign Secure Site Program allows you to
learn more about web sites you visit before you submit any
confidential information.
SSL Encryption Technology
Your personal information is protected with SSL (Secure Sockets
Layer) encryption technology. SSL is the current standard for
Internet commerce. If you prefer not to transmit your card number
over the Internet, you may telephone, or fax it.
Our phone and fax numbers: tel: 1.800.541.1773 fax: 570.587.8844
What are "cookies" and what do they
do for me?
In order to provide better service
when visitors return to our site, National Running Center may use
cookies to store visitors' preferences and information about such
things as items added to a user's shopping cart, what pages users
visit, and past user activity at a site. "Cookies" are tiny pieces
of information stored by your browser on your computer's hard drive.
Cookies are also used to ensure that visitors are not repeatedly
sent the same banner ads, to customize Web page content based on
visitors' browser type (Netscape or Microsoft Explorer, for example)
or other information that the visitor sends. Most browsers are
initially set to accept cookies.
If you want to disable cookies, there is a simple procedure in most
Internet browsers that allow you to turn off cookies. Please
remember however, that cookies may be required to allow you to use
certain features of our sites.
How do mailing lists work?
It's one of those unavoidable
truths in the mail order business. We need to rent or exchange names
with other like-minded businesses in order to stay in business and
grow. What that means is, chances are, if you just received our
catalog out of nowhere, we probably rented your name from another
company. Or we may have exchanged some of our buyers' names for some
of another company's buyers' names.
How do I prevent my name from being exchanged with other companies?
If you would prefer for us not to exchange your name with other
companies, please let us know. You can email, call, fax, or write us
at:
Email:
info@nationalrunningcenter.com
Toll Free: 1-800-541-1773
Fax: 570-587-8844
Mailing address:
National Running Center
318 Davis Street
Clarks Summit, PA 18411
Transfers of Information for Legal
Purposes
National Running Center, Inc. may
need to disclose certain information to comply with a legal
requirement, such as a law, regulation, court order, subpoena,
search warrant, in the course of a legal proceeding or in response
to a law enforcement agency request. If there is a change of control
in National Running Center's business (whether by merger, sale, or
otherwise), or a sale or transfer of its assets, customer
information could be sold or transferred as part of that transaction
and your personally identifying information potentially used by the
Purchaser or other recipient of said customer information.
Web-Links
National Running Center sites may,
on occasion, contain links to other sites with information gathering
practices different from our own. Visitors should consult privacy
policies for all other sites as National Running Center has no
control over information submitted to or collected by such third
parties.
What if I don't want e-mail from
National Running Center?
Easy. If you do not want to receive
e-mail from National Running Center, please let us know by calling
us at (800) 541-1773, or writing to us at: Customer Service,
National Running Center, 318 Davis Street, Clarks Summit, PA 18411.
May I see the information you
collect about me?
Yes! Upon request, we provide our
customers with access to personal account information (e.g.,
customer number)...and contact information (i.e., name, address,
phone number). You may access the information by calling us at (800)
541-1773.
In addition, we offer web visitors the ability to correct any
inaccuracies in their contact information, simply by calling us at
(800) 541-1773. If you prefer, you may write to us at Customer
Service, National Running Center, 318 Davis Street, Clarks Summit,
PA 18411, or just drop us an email info@nationalrunningcenter.com.
Your credit card is safe
Your credit card number cannot be
read by a third party while in transit and will remain private and
completely protected.
National Running Center uses the most
advanced and highest level of online security available today (128-bit
encryption). Our web server uses Secure Sockets Layer (SSL) which
encrypts all the data you enter so you can and should feel completely
secure with your National Running Center on-line order.
Under the Fair Credit Billing Act,
federal law limits your responsibility for unauthorized charges up to
$50.00. This means that your bank cannot hold you liable for more than
$50.00 of fraudulent charges.
In the event of unauthorized use of
your credit card, you must notify your credit card provider in
accordance with its reporting rules and procedures.
Your personal information will be
properly safeguarded. We're committed to earning and preserving your
trust, and you can be assured that we will safeguard your personal
information. Under no circumstances will we disclose or share your
information with any third party
Information Usage
In addition to personal information,
we collect and store information about the products purchased by
channel and the pages viewed by all of our website visitors. We then
use this data in aggregate form to identify overall customer behavior
patterns. Our goal in using this information is to improve your
experience at National Running Center by being more responsive to the needs and
preferences of our customers.
Our Web servers automatically collect
information about each visitor who requests Web pages, including your
computer's internet protocol (IP) address. This IP address allows us
to identify your computer on the internet so that the Web content you
request from us can be sent to you.
Information Disclosure: Cookie Usage
We use this information to process
your order and to make sure that it is delivered to you. Aggregated
order information is also used to track and analyze overall shopping
trends, which allows National Running Center to improve product
offerings and services to its members and customers.
In order to register on—or purchase
products from—National Running Center's websites, your browser must be
set to accept "cookies." A cookie is a small piece of data housed in a
text file or folder on your computer's hard drive that helps us
recognize you when you visit our sites. We use cookies to help us
remember things such as the following: (1) the profile facts you tell
us about yourself, (2) your specified areas of interest on our sites,
(3) the items you've placed in your shopping basket, and/or (4) the
pages you visit as you shop.
The only personal information our
cookie can contain is information that you supply yourself. Our
cookies cannot read data from other parts of your computer.
Click-stream data is information that
describes the page-by-page paths you take as you browse through our
websites. National Running Center partners with Indextools, a service provider, to help
us gather and analyze information about your browsing or purchase
behavior on our website. The role of Indextools is to help us conduct
our business and deliver the most relevant products and services to
our customers. We may use click-stream data in the aggregate to
provide improved services to groups of shoppers who behave similarly.
We may also use this data on an individual basis to improve your
specific shopping experience.
Secure Shopping and Personal
Information
We understand that many consumers are
concerned about Internet security. National Running Center employs
industry-leading technologies to store sensitive information and
protect it while in transit over the Internet. The following Security
Statement describes the technologies we use and provides additional
details about how we handle sensitive data like credit card
information. We want you to be able to shop at National Running Center with complete
confidence. If for any reason you feel uncomfortable shopping with us
online, we invite you to order by phone: 1.800.541.1773.
Credit Card Security
You can shop online with confidence,
knowing that the financial and personal information you submit is
secure. Just be sure to follow these easy steps.
- Make sure the sites you buy from
use secure commerce technology. At National Running Center, security
is provided by the best Internet commerce technology available. Your
credit card information is encrypted while traveling the Internet.
- You'll know your transaction is
secure when a "complete key" icon appears in the lower left-hand
corner of your Netscape Navigator screen, or a "closed lock" icon
appears in the lower right-hand corner of your Internet Explorer
screen.
- NOTE—E-mail is not secure. Please
remember, your e-mail correspondence should never include sensitive
information you would not like to share with the general public as
e-mail is never a secure environment on the Internet.
- Buy from merchants you know you
can trust. What makes a merchant trustworthy?
- History—National Running Center
has been supplying quality outdoor gear and customer service since
1987.
- Guarantee—National Running Center
offers a 60 day refund/exchange guarantee on every product sold.
- Easy Access—If you have any
questions regarding your National Running Center purchase, please
contact us via
e-mail, at our toll-free number (1.800.541.1773.), or by
visiting the race expo nearest you.
- Keep records. When you purchase a
product and check out, print the screen so you have a paper record
of your purchase. A paper record will be extremely helpful if you
ever need to contact us.
Changes...
National Running Center may need to
change this privacy policy from time to time in order to address new
issues, evolving technologies and changes on our sites. National
Running Center will post those changes so you will always know what
information we gather and how we might use that information. Please
refer back to this policy regularly.
We appreciate the opportunity to serve you!
If you have any questions regarding this privacy policy statement or
if you feel that this site has not followed its stated information
policy, feel free to contact us. Our postal address is: 318 Davis
Street, Clarks Summit, PA 18411 and we can be reached via e-mail at:
help@nationalrunningcenter.com. You can reach us by telephone at
(570) 586-1620 or toll free (800) 571-1773.
|
