COVID-19: Please find Customer Service and Shipping Statuses Here: Operating Status

COVID-19 Operating Status

The National Running Center is operating with reduced staff. Orders are still being fulfilled, but phones are not being staffed. Please contact us via email for customer service inquiries. Please see below for status updates on our various operations. Stay Safe! Stay Running!

Operation Status Details Updated
Shipping Orders may experience a slight delay due to increased volume and pandemic-related staffing restrictions. All orders will ship within 1-3 business days.              3/20/21
Returns Returns are currenty being processed on 2-3 week turnaround time. Due to the influx in volume and staffing constraints, please allow this time for your return to be received, processed, and refunded / exchanged.   3/20/21
Phones Phones are not being staffed at this time and messages are not being recorded. Please contact us via email.  3/20/21
Email Customer service inquiries emailed to or via our Contact Us form are responded to within 1-3 business days.  3/20/21

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